Note!
- Refunds are made after receiving the goods within 7 working days;
- Refunds are made in cash by our courier or to the bank card used to pay for the goods;
- Before returning the goods, you need to make sure that it has a presentation, seals, labels, protective films;
- The store administration reserves the right to conduct an independent examination, the costs of which will be borne by the party found guilty;
- Check out the goods that are not subject to exchange and return in accordance with the Law of Ukraine "On Protection of Consumer Rights".
How long will the money be returned?
The funds will be returned within 5-7 business days after receiving the goods at the warehouse of the online store.
Who pays the shipping costs for returning an item?
The return of the goods is carried out at the expense of the sender.
Exchange and return takes place within 14 days. When does the countdown start?
You have 14 days from the date of receipt of the package to return to the store. The moment you received the package is the date when you actually picked up the item at the post office.