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Payment and delivery
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Delivery

Description

  • Delivery across Ukraine by New Mail - within 2-3 working days;
  • Address delivery by New Mail.

Cost of delivery

Delivery cost is calculated according to the rates of the courier service.

Fitting

  • You can try on the goods upon delivery to the Nova Poshta branch or by courier delivery by Nova Poshta;
  • You pay for the goods only if you decide to purchase it;
  • When trying on, please take good care of the product and do not damage or contaminate it.

How to specify the time of arrival of the courier on the day of delivery?

  • When agreeing your order with the manager, you will be sure to specify the priority delivery interval;
  • Upon delivery by the courier service of "Nova Poshta", a courier will contact you on the day of delivery. It will be possible to agree on a priority delivery interval with him.

Payment

Description

  • Cash on delivery. You can pay for the order in cash - at the Nova Poshta branch or to the courier with the address delivery of Nova Poshta;
  • Transfer to a bank card.
  • Through the payment system LiqPay.

Exchange and return

Description

You can return or exchange a good quality product within 14 calendar days after purchase. The return is subject to the product, which has retained its original appearance, factory labels, seals and original packaging.

The procedure for returning goods provides for the availability of:

  • goods with factory labels and tags in their original packaging;
  • a receipt and a warranty card for the returned product.

To return you need:

  • Contact customer support by calling: +380 500 229 444
  • Send the return by courier delivery "Nova Poshta". All data on the return can be clarified with the manager of the online store;

Return of orders delivered by the courier service "Nova Poshta.

For a refund, you must send:

  • goods with all factory labels and tags in their original packaging;
  • a copy of the receipt and a warranty card for the returned product.

Note!

  • Refunds are made after receiving the goods within 7 working days;
  • Before returning the goods, you need to make sure that it has a presentation, seals, labels, protective films;
  • The administration of the store reserves the right to conduct an independent examination, the costs of which will be borne by the party found guilty;
  • Check out the goods that are not subject to exchange and return in accordance with the Law of Ukraine "On Protection of Consumer Rights".